Our Shipping Methods


Unlike our competitors SPY TEC actually stocks in house all the products you see on our website. That gives us the ability to ship ALL orders placed before 4PM (ET) the SAME DAY thereby getting your order to you as quickly as possible. Additionally, we inspect the products we ship prior to shipping to be sure they are in perfect condition and complete. Orders placed AFTER 4PM will be shipped the NEXT business day.

Our preferred method of shipping is FEDEX followed by UPS unless you request your products to be shipped to a P.O. Box then we will ship via USPS (United States Post Office). Normal shipping is standard GROUND however at time of checkout you can select a faster method that suits your specific needs. Saturday delivery is also available to most addresses in the United States. After your order is processed we will provide via email a TRACKING NUMBER for you to check the exact day your package will arrive. PLEASE NOTE: All deliveries require a signature. We will not ship orders "Without Signature".

To insure privacy SPY TEC ships in UNMARKED standard white or brown boxes with no references or markings related to Spy, Security etc. Even our return address read STI on the shipping label.

Additional Shipping Information:

  • Special orders and custom made products require additional time before they ship and you will quoted a ship date in advance. Unless you request Saturday delivery, shipments made on Friday will be delivered on the following Monday if your address is within the one day shipping zone from our warehouse. Legal holidays are an exception.
  • Standard delivery within the US ranged from 1-5 business days.
  • Quoted shipping times are estimates provided by our major carriers and SPY TEC does NOT guarantee these delivery times. If your shipment is delayed due to weather or forces of nature we cannot refund shipping costs. *SPY TEC never charges handling fees and passes on our volume shipping discounts to our customers. *Sorry, but SPY TEC does not ship orders COD.

Estimated Processing Time + Estimated Shipping Time = Estimate Total Delivery Time

To insure privacy SPY TEC ships in UNMARKED standard white or brown boxes with no references or markings related to Spy, Security etc. Even our return address read STI on the shipping label.



How much does Domestic ( United States) shipping Rates
FedEX Shipping Shipping Cost Delivery Time (Approximate)
FedEx Ground $ 9.95 1 - 5 Business Days
FedEx Second Day $ 29.95 2 Business Days
FedEx Next Day Air $ 49.95 1 Business Day
USPS Priority $ 19.95 2 - 4 Business Days
UPS Shipping Shipping Cost Delivery Time (Approximate)
UPS Ground $ 9.95 Business Days
UPS Second Day $ 29.95 Business Days
UPS Next Day Air $ 49.95 Business Days

We recommend FedEx Next Day Air Service or FedEx Second Day Service. If Express Shipping is requested. we will ship these orders the day they are placed if placed untill (4PM ET). Other wise all orders placed after 4 will be shipped the next business day. We charge the Flat RateFedEx Express and FedEx 2nd Day fees only. We do not charge "packing & handling" fees.


We ship International Orders Worldwide. Orders will ship via FedEx or UPS. We cannot ship the following items internationally by law: pepper spray, stun guns, tasers or any item that is combustible.

International Orders: Overseas orders cannot be placed online and must be emailed or called in at which time INTERNATONAL shipping charges will be quoted. Standard US shipping charges DO NOT apply to overseas orders. Customers outside the United States are responsible for all duties, tariffs and taxes if they apply in your country. SPY TEC will NOT alter invoices, manifest or shipping documents to avoid these costs. If you use a freight forwarder we will ship per your instructions and will cooperate with your associates in any way we can.

Signing for Package

A Signature Required for All Spy Tec Inc Orders are shipped "Signature Required" due to current online store regulations. If you cannot be at the shipping location for delivery, please contact us for a change of address request. You may also contact UPS (800-PICK-UPS) or FEDEX (800-GO-FEDEX) directly to request for the carrier to hold your package at the nearest facility so you may pick up your shipment at your earliest convenience. Please keep in mind that each carrier requires a valid ID upon pickup.

Due to the nature of our product line, some items may be used once and potentially no longer needed. For this reason, ALL SALES ARE FINAL, unless the item is defective. If an item is defective, you must contact SPY TEC Inc., for Return Authorization. Unauthorized returns will be refused. For your protection, authorized returns of defective products should be sent, prepaid and insured, via FedEx, UPS or U.S. mail. Please note that we do not refund shipping fees.

Will I be charged Sales Tax?

Orders placed by New York State (NYS) Residents will be charged 8.875% Sales Tax.

 

 

Satisfaction Guarantee

 

We guarantee all products purchased from Spy Tec Inc to be free of defects in workmanship and material for ninety (90) days after sale. We will replace or repair (at our option) a defective item, provided there is no evidence of customer misuse, tampering, or alteration.

LEGAL

We assume no liability associated with any of our products and its usage. it is the responsibility of the buyer to ascertain and comply with all applicable local, state, and federal laws regarding the possession and use of any items purchased. Please consult an attorney regarding such laws before placing an order. By placing an order, the buyer represents that he/she is of legal age and agrees to use the products only in a lawful manner.The customer is responsible for any and all costs, direct or indirect, including legal fees, associated with a misuse of any of our products that initiates a lawsuit.Prices are subject to change without notice and Product style may vary slightly from catalog pictures.